Welcome, 2027 Reception Skills Students!

Welcome to the 2027 Reception Skills Programme at Sondela Academy.

We are delighted to have you join us as you begin your learning journey. This programme will help you develop the knowledge, practical skills and professional confidence needed to provide excellent reception and customer service.

Throughout the programme, you will complete learning activities, assessments, practical tasks and workplace-related activities designed to prepare you for a professional reception environment.

Remember to:

• Work through each section of the course carefully.

• Complete all activities and assessments as instructed.

• Submit all required documents and practical evidence on time.

• Participate actively in your learning and practical activities.

• Ask your Facilitator or Assessor for assistance whenever you need support.

We wish you every success throughout your training.

Welcome to Sondela Academy, and all the best for your 2027 Reception Skills journey!