Career Studies

Start & End date: 1 January 2024 - 31 December 2024

Start & End dates: 20 August 2024- 14 October 2024

Start & End dates: 1 April 2025 - 26 May 2025

Start & End dates: 5 August - 13 October 2025

Start & End date: 5 February 2024 - 26 January 2025

Start & End dates: 1 April 2025 - 29 June 2026

Start & End dates: 21 July 2025 - 20 July 2026

Strategies for Identifying, Controlling, and Managing Invasive and Encroaching Species

The objective of this qualification is to support learners working or preparing to work in a customer service role or where using a telephone is a part of their role. It is suitable for all industries where customer service is a requirement.

The qualification covers the principles of customer service including how to meet customers' expectations, the importance of appropriate behavior and communication techniques as well as ways to deal with problem customers. 

The Occupational Certificate: Chef (SAQA ID 101697, NQF Level 5) is a nationally recognized qualification designed to prepare learners for professional careers in the hospitality and catering industry. The programme develops both the technical and managerial skills needed to work as a chef, combining structured theory, practical kitchen training, and extensive workplace experience. Learners are introduced to fundamental principles such as food safety, nutrition, gastronomy, menu planning, and cost control, while also gaining hands-on skills in a variety of cooking methods and food preparation techniques. The course is structured into three components: knowledge modules (covering culinary theory, safety, and global cuisines), practical skills modules (focused on preparation, cooking, finishing, and kitchen management), and work experience modules (providing real-world application in professional kitchens). By integrating these elements, the qualification ensures that graduates are fully equipped to plan, organize, and deliver high-quality culinary services in line with industry standards.

The Occupational Certificate: Chef (SAQA ID 101697, NQF Level 5) is a nationally recognized qualification designed to prepare learners for professional careers in the hospitality and catering industry. The programme develops both the technical and managerial skills needed to work as a chef, combining structured theory, practical kitchen training, and extensive workplace experience. Learners are introduced to fundamental principles such as food safety, nutrition, gastronomy, menu planning, and cost control, while also gaining hands-on skills in a variety of cooking methods and food preparation techniques. The course is structured into three components: knowledge modules (covering culinary theory, safety, and global cuisines), practical skills modules (focused on preparation, cooking, finishing, and kitchen management), and work experience modules (providing real-world application in professional kitchens). By integrating these elements, the qualification ensures that graduates are fully equipped to plan, organize, and deliver high-quality culinary services in line with industry standards.

The Level 6 Diploma in Reception Services is for candidates who wish to work in the hospitality industry and already have knowledge of the basic principles of the work involved in a reception services department, or who can demonstrate commitment and enthusiasm to work and study in order to supplement their existing knowledge. They will wish to progress as a qualified receptionist. Candidates are required to perform and complete practical assessments and demonstrate knowledge through assessment.

The qualification covers reception services , customer service in the hospitality and catering industry, booking accommodation for guest, handling cash and guest accounts, arrival and departure services, promoting products and services to guests.

On completion of this qualification candidates may progress into employment as a receptionist, or to the following City & Guilds qualifications:

• City & Guilds Level 3 Advanced Diploma in Reception and Front Office Services

• City and Guilds Certificate in Hospitality and Catering Principles 7091-03

Start & End date: 1 January 2024 - 31 December 2024

The Level 6 Diploma in Reception Services is for candidates who wish to work in the hospitality industry and already have knowledge of the basic principles of the work involved in a reception services department, or who can demonstrate commitment and enthusiasm to work and study in order to supplement their existing knowledge. They will wish to progress as a qualified receptionist. Candidates are required to perform and complete practical assessments and demonstrate knowledge through assessment.

The qualification covers reception services , customer service in the hospitality and catering industry, booking accommodation for guest, handling cash and guest accounts, arrival and departure services, promoting products and services to guests.

On completion of this qualification candidates may progress into employment as a receptionist, or to the following City & Guilds qualifications:

• City & Guilds Level 3 Advanced Diploma in Reception and Front Office Services

• City and Guilds Certificate in Hospitality and Catering Principles 7091-03

Start & End date: 1 January 2024 - 31 December 2024

The Level 6 Diploma in Reception Services is for candidates who wish to work in the hospitality industry and already have knowledge of the basic principles of the work involved in a reception services department, or who can demonstrate commitment and enthusiasm to work and study in order to supplement their existing knowledge. They will wish to progress as a qualified receptionist. Candidates are required to perform and complete practical assessments and demonstrate knowledge through assessment.

The qualification covers reception services , customer service in the hospitality and catering industry, booking accommodation for guest, handling cash and guest accounts, arrival and departure services, promoting products and services to guests.

On completion of this qualification candidates may progress into employment as a receptionist, or to the following City & Guilds qualifications:

• City & Guilds Level 3 Advanced Diploma in Reception and Front Office Services

• City and Guilds Certificate in Hospitality and Catering Principles 7091-03

Start & End date: 1 January 2024 - 31 December 2024

Start & End dates: 31 March 2025 - 5 June 2025

Course alone - R 29 500.00 Incl VAT

Course + Accommodation and Meals - R 45 000.00 Incl VAT

Start & End dates: 26 November 2024- 6 January 2025

Start & End dates: 3 June 2025 - 30 June 2025

Start & End date: 5 August 2025- 8 September 2025

Level 2 Certificate in Food Safety

Accredited by Highfield. Delivered by Sondela Academy.

Start date: 5 February 2024- 30 June 2025

Start & End dates: 15 July 2024 - 14 July 2025

Start & End dates: 21 July 2025 - 20 July 2026

Start & End dates: 6 October 2025 - 28 February 2026

Start & End dates: July 2025 to July 2026

Start & End dates: 9 April 2024- 22 March 2027

This course is composed of a set of tests that a learner is required to complete in order to gain acceptance to any of the Sondela Academy full-time courses.

The learner's score will determine which program they are advised to join.

These tests are invigilated. Uninvigilated tests are automatically considered invalid and will be deleted.

Start & End date: 15 October 2024- 25 November 2024

Start & End dates: 29 April 2025- 2 June 2025

Start & End dates: 30 September 2025 - 3 November 2025

The Occupational Certificate: Chef (SAQA ID 101697, NQF Level 5) is a nationally recognized qualification designed to prepare learners for professional careers in the hospitality and catering industry. The programme develops both the technical and managerial skills needed to work as a chef, combining structured theory, practical kitchen training, and extensive workplace experience. Learners are introduced to fundamental principles such as food safety, nutrition, gastronomy, menu planning, and cost control, while also gaining hands-on skills in a variety of cooking methods and food preparation techniques. The course is structured into three components: knowledge modules (covering culinary theory, safety, and global cuisines), practical skills modules (focused on preparation, cooking, finishing, and kitchen management), and work experience modules (providing real-world application in professional kitchens). By integrating these elements, the qualification ensures that graduates are fully equipped to plan, organize, and deliver high-quality culinary services in line with industry standards.

The purpose of this qualification is to prepare a learner to operate as an/a Events Manager (Conference and Events Organiser). 

This qualification, which is aligned to the Global Hospitality Certification for the international hospitality industry, has been developed to equip learners with the necessary knowledge, skill and attitude to enter the hospitality industry with a distinctive set of management skills for the Food and Beverage industry.   

This qualification will bring together elements of food and drinks preparation, service, aspects of the international nature of different countries or cultures, as well as basic supervision and management applicable to all sectors from small restaurants, guest houses, game lodges and nature reserves, to large-scale hotels.

As part of our innovative approach, digital badges are included as a key feature of the new qualifications. In addition to their City & Guilds and other certificates, learners who complete their qualification will receive their own digital badge which they can share online via social media in order to showcase their qualification achievement and the skills they can offer.

Included in this qualification as different subjects, are personal development, leadership and management.

Possible Careers:

• Food & Beverage Manager
• Restaurant Manager
• Assistant Restaurant Manager
• Guest House Manager
• Food & Beverage Supervisor
• Duty Manager

Start & End dates: 1 March 2024- 3 March 2025

Start & End date: 25 February 2025- 26 January 2026

Start & End date: 21 July 2025 - 18 January 2027

Start & End dates:

This qualification has been developed for professionals in the Hospitality and Catering industry. It brings together theoretical, practical, and workplace elements of food preparation and service. This qualification also provides for a direct pathway from entry as a Kitchen-hand to qualifying as a Chef. The South African Chefs Association (SACA), the recognized professional body, felt that due to an increase in demand for chefs in the industry and an increase of uptake by learners it would be the most appropriate starting point to develop the Chef qualification. The Professional Body felt that no matter where a Chef worked, they should be able to do the specific skills that the employer requires. The supervisory and financial aspects have been included in this qualification, although not currently part of the responsibilities of the Chef. A learning pathway is embedded within the qualification which will allow for a learner to work as a Kitchen-hand or Commis/Cook during their first and second year, and Commis/Cook during their second and third year to qualify as a Chef. Once qualified as a Chef, and gaining sufficient working experience it may lead to promotion and further career advancement as a Sous Chef and/or Executive Chef. These occupations are registered designations with the Professional Body. This qualification will professionalize the industry and is applicable to all sectors of Professional Cookery. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 

Recognition of Prior Learning (RPL):

RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record.

RPL for access to the qualification: Accredited providers and approved workplaces may recognize prior learning against the relevant access requirements.

Entry Requirements:

Level 2 with Mathematical Literacy. 

Duration: 36 Months

Start & end dates: 29 January 2024- 29 January 2027

HIV & AIDS Education for the Workplace

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Skills Proficiency in Basic Accommodation Services is for candidates who want to begin a career within the hospitality industry, specializing in accommodation services. They will wish to progress as a qualified housekeeper. Candidates are required to demonstrate the ability to perform the necessary practical skills and the knowledge required to complete the assessments.

What does the qualification cover?

The qualifications cover an introduction to the hospitality and catering industry, safety at work, customer service, accommodation services, and cleaning accommodation areas.

What opportunities for progression are there?

On completion of this qualification, candidates may progress into employment as a trainee, or to the following City and Guilds qualifications:

• City & Guilds Level 2 Diploma in Accommodation Services 8068-02

• City and Guilds Certificate in Hospitality and Catering Principles 7091-2.

Start & End dates:  12 March 2024 - 8 April 2024

Start & End dates: 

Start & End dates: 3 February 2025 - 26 January 2026

Start & End dates: 1 July 2025 - 28 July 2025

Created to troubleshoot the system challenges pertaining to learner submissions- MG

Empowering Animal Well-being: Exploring the Enrichment Experience  

Understanding Legislation, Permits, and Conservation Status in Captive Animal Management